| To Whom It May Concern: I would like to thank you and your staff for helping my wife and I with the sale of our house in New Hyde Park. Despite the inherent stress that accompanies selling a home, our agent, Grace Desiderio, made every aspect of the sale pleasurable and stress-free. From the initial meeting to the date of closing, Grace was there for us when we needed her, and the service and quality of care was nothing less than excellent. Grace was a wonderful advocate for us in the sale negotiations. Grace ensured that we obtained a higher price than we expected on the sale of our house, and that we closed on the date that we wanted. In fact, notwithstanding the horrible weather conditions that we endured the winder of 2002-2003, Grace was able to obtain not one but four comparable offers for our house within two weeks of placing it on the market. Moreover, Grace went out of her way to ensure that everything was taken care of prior to the closing. For example, she informed us that our home lacked Certificates of Completion relative to several upgrades to our house, and that their absence could be problematic at closing. Nevertheless, Grace took the initiative to ensure that the Certificates were in place well before the closing. Furthermore, Grace was always available to us relative to any concerns or questions that arose in the sale of our house. She was prompt in returning all of our telephone calls, and she was always ready with the relative information. On a final note, Grace was extremely professional in every aspect, and always made us comfortable during the entire process. I would definitely recommend Grace Desiderio to anyone looking for a realtor, as well as the services of ERA Caputo Realty. Thank you for everything, Andrew P. Zotos, Esq. |
| Grace was a pleasure to work with. We would recommend her to any friend or family member buying or selling a home. Grace was always prompt in returning our calls, as well as keeping us informed of what was going on with the seller. She organized any additional walk-throughs we requested, and assisted us on her days off. She was fabulous. Thanks so much Grace! Catherine and Jason McManus |
| Dear Grace: Just a note to thank you very much for all your help during the sale of my house in Floral Park. You went above and beyond to help me since this was the first time I ever sold a house. When my mother had a stroke in the middle of all this excitement, your support and assistance with all the details of prep and sale were amazing and appreciated. It helped me focus on her care. Because of your concern and professionalism, I was very confident in your follow-up on the tasks associated with closing and final details. And you came through, doing exactly what you said you would. Very rare. During closing, my lawyer commented tome that in her 25 years as a lawyer, she could name fewer than 5 real estate agents she would be willing to recommend. She said you would be at the top of that list. All the final papers, details, and tasks were completed quickly, efficiently, and professionally. She said you were a pleasure to work with. I would not hesitate providing my highest recommendation for you. Please feel free to use me as a reference at any time. Sincerely, Joan Gladky |
| ERA Caputo Realty 314 Jericho Turnpike New Hyde Park, NY 11040 Att: Grace Desiderio RE: New Hyde Park, NY 11040 Dear Grace We would like to thank you for all your efforts in helping to sell our house in New Hyde Park. You were always there to take care of things for us. this was vitally important to us, since we were in Florida for much of the process. You handled things promptly, and professionally, and always made us feel that we were in good hands. We would not hesitate to recommend you and your office to anyone that we know that maybe in need of your service.s Best regards from sunny Florida Judy & Sol Lefkowitz |
| Grace Desiderio was delightful to work with - she is a knowledgable professional who worked hard to make the sale of our home an enjoyable experience. She succeeded! Kenneth Nowak |
| Grace Desiderio Licensed Real Estate Salesperson 516-662-5906 Put our needs, Selling our house, before her own. She worked on her birthday weekend to show the house! Her professionalism influenced us to work with Grace Desiderio as our representative. Her helpfulness, energy, and drive was a plus! -Mary Beth Lahty |
| Dear Mr. Caputo: I am writing to express my gratitude to you and your agent, Grace Desiderio, for the excellent job that was done in connection with the recent sale of my mother's home. The sale was completed in latter 2001, but some very important things were done prior to that. My 93 year old mother had lived on Plainfield Avenue in Floral Park for over fifty years. As you can imagine, the idea of leaving the house was not something that she ever wanted to contemplate. Nonetheless, the death of my father and the ravages of old age finally prevailed and we began to talk about the inevitable. I believe it was in April or May that I persuaded my mother to interview a few realtors for the purpose of opening a line of communication and getting an idea of what the house might be worth. You and I spoke at that time and fortunately you decided to send Grace over to meet with us. Although my mother was not ready to list her house at that time, she very much appreciated Grace's professionalism and demeanor. Somehow, in that brief meeting, my mother decided that here was a person who she could trust and feel comfortable with during this potentially painful personal experience. When her long-time next door neighbor moved to Florida, my mother was convinced that it was time for her to do the same. At that point, there was no question in our minds as to who we would call to help us. Grace did an outstanding job from two very different perspectives. I was impressed that she had line up at least a half dozen potential buyers for the house in the absence of a contract. That is, after her first visit, she decided who might be interested in this particular house - a major fixer-upper - and let them know that it may be coming on the market sometime soon. Thus, when we did sign the contract, she had the house sold in a matter of days. You may recall that we had four full price, no contingency offers and several others as well and we ended up selling for a premium. Having bought and sold many houses myself over the years, I know exactly why this happened. Grace had done her homework and she did it up front. The second perspective was personal and, in a sense, was even more important to me since I live in North Carolina. From the time we listed the house to the day we vacated, Grace took an incredible interest in seeing to my mother's needs. Since she was trusted, Grace was asked to help with various and sundry tasks, most of which had nothing to do with the sale of the house. These included witnessing the signing of some financial documents, obtaining medication for poison ivy, calling me dozens of times to collaborate on how to sooth my mother's mood swings, visiting her endlessly to reassure that everything would be okay, and so forth. This was truly extra duty and she did it happily. Finally, on the day of the physical move, only Grace was able to coax my mother out of the house and into the getaway car and collect the keys that she had adamantly refused to turn over to me. My mother left, thankfully, because she wanted to please Grace. As you might guess, all of these kindnesses meant a great deal to me, even more so because I was spared the worry and expense of dealing with so many issues that couldn't have been handled long distance. I am most appreciative that you had the good sense to assign Grace this job. She was superb. I only wish that I had a few more houses for ERA Caputo to sell. Best wishes for a good year in 2002. Sincerely, Patricia A. Spruill |